Privacy Policy

Data Policy

KDR Talent Ltd acts as both a recruitment agency and recruitment business as defined under The Conduct of Employment Agencies and Employment Businesses Regulations 2003 (“Conduct Regs”).

We are committed to protecting the privacy and security of your personal information. We have therefore developed this Privacy Policy to inform you of the data we collect, what we do with your information, what we do to keep it secure, as well as the rights and choices you have over your personal information.

Throughout this document, we refer to the Data Protection Act 2018 (DPA 2018), the General Data Protection Regulation ((EU) 2016/679) (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003, and any legislation implemented in connection with the aforementioned legislation. Where data is processed by a controller or processor established in the European Union or comprises the data of people in the European Union, it also includes the EU General Data Protection Regulation (EU GDPR). This includes any replacement legislation coming into effect from time to time. Additionally, for data processed in the United States, we comply with applicable U.S. laws including state-specific regulations such as the California Consumer Privacy Act (CCPA).

This policy should be read together with our cookie policy that can be found on our website.

What does this Privacy Policy cover?

This Privacy Policy sets out what KDR Talent does with your personal data, whether you are a:

Candidate

Prospective Candidate

Person with whom we contact to provide us with assistance in relation to one of our candidates (e.g., referees and emergency contacts)

Client

Supplier

Temporary Worker

Permanent Worker

Visitor to our Website

This Privacy Policy describes how we collect, use, and process your personal data, and how in doing so, we comply with our legal obligations and regulatory requirements.

We keep our Privacy Policy under regular review and encourage you to periodically review this page for the latest information on our privacy practices.

What is Personal Data?

Personal data is defined by the DPA 2018 and the GDPR as ‘any information relating to an identifiable person who can be directly or indirectly identified, in particular by reference to an identifier’. In simpler terms, personal data is any information about you that enables you to be identified (either on its own or when combined with other data we may hold on you). Personal data covers obvious information such as your name and contact details, but it also includes identification numbers, electronic location data, and other online identifiers.

Our Legal Bases for processing your data

Depending on the type of personal data in question and the grounds on which we are processing it, should you decline to provide us with such data or ask us to stop processing it, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship or may have to bring that relationship to a close (i.e. because we cannot continue it without personal data about you).

Legitimate Interest

In the course of providing work-finding services to our clients and work-seekers, where KDR Talent acts as a Data Controller, it is necessary and in our legitimate interest to process personal data, as defined by the DPA 2018 and the GDPR. We process contact data as part of the Refer a Friend schemes on the grounds of legitimate interests, where referrals are made on behalf of work-seekers by members of their social group. Each referral is processed on the basis that there is a legitimate interest in us helping to find work for the referred individual. Additionally, we collect and use protected characteristics data, such as gender, solely in aggregate form to monitor recruitment trends and to promote diversity and equal opportunity in recruitment. This is done in the legitimate interest of ensuring that our recruitment practices are inclusive and free from discrimination, aligning with both our internal diversity policies and legal compliance with anti-discrimination laws.

Establishing, Exercising or Defending Legal claims

Sometimes it will be necessary for us to process personal data and, where appropriate and in accordance with our legal obligations and regulatory requirements, sensitive personal data in connection with exercising or defending legal claims. The DPA 2018 and GDPR allow this where the processing "is necessary for the establishment, exercise, or defence of legal claims or whenever courts are acting in their judicial capacity". This arises, for example, when we need to take legal advice in relation to legal proceedings or are required by law to preserve or disclose certain information as part of the legal process.

To Exercise our Rights or Carry out our Employment and Social Security Legal Obligations

For some Candidates, Temporary Workers, and individuals, it will sometimes be necessary for us to process your sensitive/special category personal data, for the purpose of ensuring compliance with our legal obligations and regulatory requirements. For example, we may process your medical data to enable us to provide you with adequate support if you suffer from a health condition or disability, for example by sharing medical information about you with an occupational health specialist, to determine prognosis and return to work arrangements, and to assess your working capacity more generally. The DPA 2018 and the GDPR allow us to do this where the processing is "necessary for the purposes of carrying out the obligations and exercising [our or your] specific rights… in the field of employment and social security and social protection law", as long as this is allowed by law.

Where processing your personal data is necessary for us to carry out our obligations under our Contract with you, to ensure that you are properly fulfilling your obligations to us, and to ensure that we are fulfilling our obligations to others. The DPA 2018 and the GDPR apply where processing of personal data "is necessary for the performance of a contract to which [you are] party or in order to take steps at [your] request … prior to entering into a contract".

Where processing your personal data is necessary for us to carry out our Legal Obligations

In relation to the employment or engagement of Temporary Workers directly by us, as well as our obligations to you under our contract, we also have other legal obligations that we need to comply with. The DPA 2018 and the GDPR state that we can process your personal data where this processing "is necessary for compliance with a legal obligation to which [we] are subject". An example of a legal obligation that we need to comply with is our obligation to cooperate with tax authorities, including providing details of your remuneration and tax paid.

Electronic marketing

In addition to the DPA 2018 and the GDPR requirement for a lawful basis, where we send unsolicited electronic marketing to you, we may also require either an opt-in consent or opt-out consent under the Privacy and Electronic Communication Regulations 2003 (“PECR”). That means we are permitted to market products or services to you which are related to the recruitment services we provide to you as long as you do not actively opt-out from these communications. This is sent to you at the point of registration.

Consent

In certain circumstances, we are required to obtain your consent to the processing of your personal data in relation to certain activities. Depending on exactly what we are doing with your information, this consent will be opt-in consent under the DPA 2018 and GDPR, or soft opt-in consent (PECR). The DPA 2018 and the GDPR state that (opt-in) consent is "any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her". In plain language, this means that:

You have to be in a position to give us your consent freely, without us putting you under any type of pressure to give or refuse that consent.

You have to know what you are consenting to – so we will make sure we give you enough information.

Where consent is required, you should have control over which processing activities you consent to and which you don’t.

You need to take positive and affirmative action in giving us your consent – we are likely to provide a tick box for you to check so that this requirement is met in a clear and unambiguous fashion. We will keep records of the consents that you have given in this way.

You have the right to withdraw your consent to these activities. You can do so at any time by contacting enquiries@kdrtalentsolutions.com.

What Are My Rights?

One of the DPA 2018 and GDPR’s main objectives is to protect and clarify the rights of EU and UK citizens and individuals in the EU and UK with regards to data privacy. This means that you retain various rights in respect of your data, even once you have given it to us. These are described in more detail below.

To get in touch about these rights, please email enquiries@kdrtalentsolutions.com. We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we will, where necessary, keep a record of your communications to help us resolve any issues which you raise.

Right to object:

This right enables you to object to us processing your personal data where we do so for one of the following four reasons:

Our legitimate interests;

To enable us to perform a task in the public interest or exercise official authority;

To enable us to perform the tasks which you expect us to in order to you find a new job

To send you direct marketing materials pertaining to new jobs; and

For scientific, historical, research, or statistical purposes (for example aggregated data to ensure inclusivity throughout the recruitment process).

The "legitimate interests" and "direct marketing" categories above are the ones most likely to apply to our Website Users, Candidates, Temporary Workers, Clients, and Suppliers.

If your objection relates to us processing your personal data because we deem it necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless:

We can show that we have compelling legitimate grounds for processing which overrides your interests; or

We are processing your data for the establishment, exercise, or defense of a legal claim.

If your objection relates to direct marketing, we must act on your objection by ceasing this activity.

Right to withdraw consent:

Where we have obtained your consent to process your personal data for certain activities, you may withdraw this consent at any time, and we will cease to carry out the particular activity that you previously consented to unless we consider that there is an alternative reason to justify our continued processing of your data for this purpose, in which case we will inform you of this condition.

Data Subject Access Requests (DSAR):

You may ask us to confirm what information we hold about you at any time, and request us to modify, update, or delete such information.

We may ask you to verify your identity and for more information about your request.

If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive".

If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible.

Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will always tell you the reasons for doing so.

Right to erasure:

You have the right to request that we erase your personal data in certain circumstances. Normally, the information must meet one of the following criteria:

The data are no longer necessary for the purpose for which we originally collected and/or processed them;

Where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing;

The data has been processed unlawfully (i.e., in a manner which does not comply with the DPA 2018 and the GDPR);

It is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller; or

If we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.

We would only be entitled to refuse to comply with your request for one of the following reasons:

To exercise the right of freedom of expression and information;

To comply with legal obligations or for the performance of a public interest task or exercise of official authority;

For public health reasons in the public interest;

For archival, research, or statistical purposes; or

To exercise or defend a legal claim.

When complying with a valid request for the erasure of data, we will delete the relevant data.

Right to restrict processing:

You have the right to request that we restrict our processing of your personal data in certain circumstances. This means that we can only continue to store your data and will not be able to carry out any further processing activities with it until either:

One of the circumstances listed below is resolved; you consent; or further processing is necessary for either the establishment, exercise, or defense of legal claims, the protection of the rights of another individual, or reasons of important UK, EU, or Member State public interest.

The circumstances in which you are entitled to request that we restrict the processing of your personal data are:

Where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified;

Where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data;

Where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it; and

Where we have no further need to process your personal data, but you require the data to establish, exercise, or defend legal claims.

If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data.

Right to rectification:

You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. Where appropriate, we will also tell you which third parties we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.

Right to lodge a complaint with a supervisory authority:

You also have the right to lodge a complaint with the Information Commissioners Office (‘ICO’).

Phone: 0303 123 1113

Email: casework@ico.org.uk

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

If you would like to exercise any of these rights, or withdraw your consent to the processing of your personal data (where consent is our legal basis for processing your personal data), please email enquiries@kdrtalentsolutions.com.

Please note that we will, where necessary, keep a record of your communications to help us resolve any issues which you raise.

You may ask to unsubscribe from job alerts and other marketing communications from us either by unsubscribing where prompted on any relevant communication from us, or at any time by emailing enquiries@kdrtalentsolutions.com.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold your data.

What Data do you collect about me and how; and how do you use it, share it and retain it?

Candidates

In order to provide employment opportunities tailored specifically to you, we need to process certain information about you. We will only ask you for details that will assist us, such as your name, age, contact details, education details, employment history, emergency contacts, immigration status, financial information (for the purposes of processing financial background checks), and social security number, and any other relevant information you choose to share with us. Where appropriate and only in accordance with a statutory obligation or to ensure that any employment rights are respected, we will also collect sensitive and special category data related to your health, diversity information or details of any criminal convictions where necessary.

Data you provide to us may include:

Submission of your CV either at a job fair, through an online job board, or online;

Photos or videos uploaded by you to recruitment technology platforms;

Applying for a job via a job board provider or job aggregator;

Data provided by a third party may include:

References from referees;

Clients, suppliers, and other candidates may share your data with us;

If you like us on Facebook or Twitter, we may receive your personal data from those sites;

If you were referred to us via an RPO or MSP, they may share your personal data with us;

The Home Office may provide us with nationality and immigration status data where necessary and required;

Government databases may provide us with financial sanction and criminal records checks data where necessary and required.

We generally use Candidate data in five ways:

Recruitment Activities;

Marketing Activities;

Equal Opportunities Monitoring;

To help us to establish, exercise or defend legal claims;

In appropriate circumstances, we may also use Candidate data in psychometric assessments.

Where appropriate and in accordance with our legal obligations and regulatory requirements, we will share your personal data in various ways and for various reasons.

Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your Personal Data is adequately protected. The third parties may include our clients, suppliers of IT services, pay-rolling services, or vetting services.

If your information is made available online and we feel we can match it to the services we provide, we will collect and use this information about you to assess how we might be able to help with your job search and to get in touch with you. From the point of first contact we will then complete our obligations under privacy legislation.

We collect your personal data from third parties, for example:

Via social media;

Professional networking sites (such as LinkedIn);

Referral from a member of your social group;

Job aggregators and job board providers;

RPO or MSP suppliers (where they refer you to us).

We use Prospective Candidate information to work out whether you might be interested in, or might benefit from, our services, and if so, to assess whether and how we may be able to help you out. If we think we can help you, we will use your information to get in touch with you about our services.

Someone who assists us with one of our Candidates

We sometimes require a referee's contact details (name, email address, and telephone number) to enable us to confirm certain details provided by the Candidate or prospective employee, to facilitate the employment process. Emergency contact information (a name, email address, and telephone number) may be required in case of an emergency where we would need to contact someone on your behalf. We collect your contact details only where a Candidate or a member of our Staff puts you down as their emergency contact or dependent or where a Candidate gives them to us in order for you to serve as a referee.

We use referees’ personal data to help our Candidates secure employment which is suited to them. If we are requested to do so by the clients and we are able to verify their experience, details and qualifications, we can make sure that they complete the final process in the recruitment cycle. Where a referee is being asked to give a reference based on their professional experience of a Candidate, and where we think that they may be interested in becoming a Client of ours, we may also use their details to reach out to get in touch in that alternative capacity. We use the personal details of a Candidate or Staff member's emergency contacts in the case of an accident or emergency affecting that Candidate or member of Staff. We use the personal data of the dependants or other beneficiaries of Staff to allow that Staff member to access certain benefits or employment rights.

Client

If you are a client of KDR Talent, we need to collect and use information about you, or individuals at your organisation, in the course of providing you or offering you services such as: (i) finding the right Candidates for you or your organisation; (ii) providing you with a Managed Service Provider (‘MSP’) programme (or assisting another organisation to do so); (iii) providing you with Recruitment Process Outsourcing (‘RPO’) services (or assisting another organisation to do so).

We collect your personal data either:

From you; or

From third parties (e.g. our Candidates or Temporary Workers) and other limited sources (e.g. online and offline media).

The main reason for using information about Clients is to enable us to introduce ourselves to you and to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly. This will involve:

Identifying Candidates who we think will be the right fit for you or your organisation;

Providing you with an MSP programme (or assisting another organisation to do so);

Providing you with RPO services (or assisting another organisation to do so); and/or

Providing services to your employees, such as training courses.

The more information we have, the more bespoke we can make our service.

We will use your data:

Primarily to ensure that we provide you with a suitable pool of Candidates;

To provide you with an MSP programme (or assist another organisation to do so);

To provide you with RPO services (or assist another organisation to do so); and/or

To provide services to your employees, such as training courses.

 
Supplier

We need a limited amount of information from our Suppliers to enable the provision of your services to us and the fulfilment of our contractual obligations between us. Such details may include contact details of relevant individuals at your organisation so that we can communicate with you, and bank details so that we can pay for the services you provide. We collect your personal data during the course of our work with you. The main reasons for using your personal data are to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.

Temporary Worker

If we employ or engage you directly as a Temporary Worker, we need to process certain extra information (in addition to the information collected from Candidates). We only collect important information such as start dates, bank details, and details of previous remuneration, pensions, and benefit arrangements.

We collect your personal data either:

From you; or

From third parties.

If we employ or engage you directly as a Temporary Worker, the main reason for using your personal details is to:

Ensure the smooth running of our Temp Relationship, and

To comply with our contractual and other duties to each other, and

To our Clients, as part of our Temp Relationship, and

Our duties to third parties such as tax authorities and government agencies.

If we employ or engage you directly as a Temporary Worker, we may share your personal data with a number of additional parties in order to ensure the smooth running of our Temp Relationship.

For example, we may share your personal data with appropriate colleagues within KDR Talent with a Client and, if appropriate, medical professionals such as your GP or an occupational health specialist.

Permanent Worker

As per Temporary Workers above.

Website User

To the extent that you access our website or click through any links in an email from us, we will collect certain data from you. We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular.

We collect information from social media activity (such as likes, shares, and tweets) when you interact with us on social media, information you provide if you report a problem with our website or services, and any additional information which you provide voluntarily and/or which we may ask from you to better understand you and your interests. Information we collect via cookies or similar technology stored on your device. We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser. We use your data to help us to improve your experience of using our website, for example by analysing your recent job search criteria to help us to present jobs to you that we think you'll be interested in.

How do we store and transfer your personal data internationally?

Cookies and similar technologies

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records your navigation of a website so that when you revisit the website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising purposes. Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings, or you can change your preferences within our Cookie Settings. We also provide information about this within our Cookie Policy.

Security of your personal data

We have implemented appropriate technical and organisational controls to protect your personal data against misuse, loss, or unauthorised access. These include measures to deal with any suspected data breach.

If you suspect any misuse or loss of or unauthorized access to your personal information, please let us know immediately by emailing enquiries@kdrtalentsolutions.com.

We take security measures to protect your information including:

Limiting access to our buildings to those that we believe are entitled to be there by use of door codes.

Implementing access controls to our information technology;

We use appropriate procedures and technical security measures to safeguard your information across all our computer systems, websites, and offices.

Automated Decision Making or Profiling

We do not undertake automated decision making or profiling.

We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision-making process.

We may offer the opportunity for candidates to undertake a psychometric assessment. This is entirely optional and is used solely to help match candidates more closely to suitable job roles.

Candidates – refers to applicants (and those subsequently engaged on temporary assignments, directly or indirectly, by KDR Talent) for any roles advertised by KDR Talent, whether permanent or temporary positions, whether as freelancers, contractors, flexible employees or through third parties including Suppliers; as well as people who have submitted a speculative CV to KDR Talent.

Clients – covers organisations which engage with KDR Talent and/or one of its subsidiary companies for it to provide recruitment or other services.

Data Controller – is a person, company, or other body that determines the purpose and means of personal data processing.

Data Processor – processes personal data on behalf of the Data Controller.

Data Protection Act 2018 - updates data protection laws in the UK. It is a national law which complements the European Union's General Data Protection Regulation (GDPR) and replaces the Data Protection Act 1998.

Employees – includes employees engaged directly by KDR Talent (or who have accepted an offer to be employed) as well as certain other workers engaged in the business of providing services to KDR Talent. This includes employees engaged to work on client premises under the terms of managed service agreements or equivalent.

General Data Protection Regulation (GDPR) – A European Union statutory instrument which aims to harmonise European data protection laws. It has an effective date of 25 May 2018, and any references to it should be construed accordingly to include any related national data protection legislation.

The EU GDPR applies to all member countries https://europa.eu/european-union/about-eu/countries_en of the European Union (EU). It also applies to all countries in the European Economic Area (the EEA), and includes Iceland, Norway, and Liechtenstein.

The UK withdrew from the European Union on 31 December 2020, and the GDPR has now been enshrined under UK GDPR. The UK is expected to substantially follow the GDPR after Brexit but this Policy will be updated to reflect any changes where necessary.

Information Commissioners Office (ICO) - is the UK's independent body and supervisory authority set up to uphold information rights.

Managed Service Provider (MSP) Programmes– Clients’ outsourcing of the management of external staff (including freelance workers, independent contractors, and temporary employees) to an external recruitment provider.

Meaningful Contact - When we refer to "meaningful contact", we mean, for example, communication between us (either verbal or written), or where you are actively engaging with our online services.

Privacy and Electronic Communication Regulation (PECR) – sit alongside the Data Protection Act and GDPR to give people specific privacy rights in relation to electronic communications.

Prospective Candidates –individuals with whom KDR Talent has not had prior contact but whom KDR Talent reasonably considers would be interested in our services and, in particular, in being considered for any roles advertised or promoted by KDR Talent, including permanent, part-time and temporary positions and freelance roles with KDR Talent and/or one of its subsidiary companies Clients.

Recruitment Process Outsourcing (RPO) Services – full or partial outsourcing of the recruitment process for permanent employees to a recruitment provider.

Special Category or Sensitive Personal Data - the GDPR defines special category data as Personal Data revealing: (1) Racial or Ethnic Origin; (2) Political Opinions; (3) Religious or Philosophical Beliefs; (4) Trade Union Membership; (5) Genetic Data; (6) Biometric Data (where used for identification purposes); (7) data concerning Health; (8) data concerning a person’s Sex Life; (9) data concerning a person’s Sexual Orientation (10) gender. This does not include personal data about criminal allegations, proceedings, or convictions, as separate rules apply.

Suppliers – covers supplier companies (including sole traders), vendors, umbrella companies, partnerships, and limited company contractors who provide services to KDR Talent including as sub-contractors. Suppliers should ensure their employees and workers are made aware of the provisions of this Privacy Policy as applicable.

 

Cookie Policy

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. We use the following cookies on our website. Strictly necessary cookies These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details cannot be provided. Performance cookies These cookies collect anonymous information on how people use our website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Functionality cookies
These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers.

Social Media Cookies
These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. To find out more about cookies please visit: www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about behavioural advertising and online privacy.

Governing law

This privacy policy forms part of our website terms. Any dispute or claim arising out of this policy and the use of your personal information will be governed by English law and the courts of England and Wales have exclusive jurisdiction to resolve any such dispute or claim.