Building a collaborative data function

Mark Townsend • Mar 04, 2024

How to create collaborative data teams: Unlocking synergy

The ability to foster collaboration within data teams and across different business functions has emerged as a key differentiator for successful organisations. In fact, our State of Data survey revealed that the most successful teams are those that excel in collaboration both internally among themselves and externally with other business units. This finding is a clear call for teams seeking to optimise their data strategies and achieve better outcomes. If you are looking to extend collaboration across business functions, here's a quick guide to help unlock the full potential of your data strategies.


1.Foster a Culture of Open Communication

The bedrock of any collaborative effort is open and transparent communication. One area that sometimes falls short is in creating an environment where team members feel comfortable sharing ideas, challenges, and feedback. To help this grow successfully think about not only holding regular team meetings but also creating spaces for informal exchanges and encouraging the use of collaborative tools that facilitate seamless communication. Examples would be cross-functional team gatherings on-site or good old-fashioned team build / innovation days.


2. Break Down Silos

Data teams often work in isolation from the rest of the business, leading to silos that can hinder the effective execution of data strategies. To counteract this, it's beneficial to establish cross-functional ideation teams that include members from various departments such as IT, marketing, finance, and operations. This approach ensures a diversity of perspectives and expertise, and also helps to cement buy in to the data strategy. Having the wider business functions understand the aims and limitations of data strategies is really the cornerstone of a successful data strategy.


3. Invest in Collaboration Tools – no need to elaborate here!

Project management tools
Comms tools
Cloud based platforms for real-time data sharing.


4. Embrace Agile Methodologies

Adopting agile methodologies can greatly improve the collaboration within data teams and with other business units. Agile practices, such as sprint planning, daily stand-ups, and retrospectives, encourage continuous communication and adjustments based on feedback and changing requirements. This flexibility allows teams to be more responsive and aligned with business goals.


5. Prioritise Education and Cross-Training

A common understanding of the goals, tools, and methodologies used in data analysis and strategy implementation can enhance collaboration. Investing in education and cross-training sessions for team members, including those from non-technical backgrounds, ensures that everyone speaks the same language and appreciates the value and constraints of the initiatives that data can drive. In other words, set up an internal data literacy programme. If you do, our State of Data survey indicated that those that prioritised this spread of information around data, across the business, were more likely to succeed (execution of data strategy) than those that hadn’t done this.


6. Celebrate Successes and Learn from Failures

Finally, recognising and celebrating the achievements of collaborative efforts can reinforce the value of teamwork and encourage further cooperation. Along a similar theme, openly analysing and learning from failures without assigning blame can foster a culture of continuous improvement and resilience.


The insights from our State of Data survey and knowledge of building high performing data teams for clients, highlight a clear path forward for organisations aiming to leverage their data assets more effectively: prioritise collaboration. In doing so, they not only amplify their capabilities but also drive innovation and competitive advantage in today's dynamic market landscape.

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